How To Transfer Utility Accounts After Someone Dies

dealing with utilities when someone dies

If you’ve recently inherited a property, the decision to keep utilities on or cancel them depends on several factors. For example, you’ll want to transfer the account to your name if you’re keeping the property or turn off the utilities if you’re selling. Transferring or closing these accounts ensures continuity of service and helps avoid potential complications in the estate settlement process.

To do this, you’ll need to:

  1. Gather the necessary information
  2. Contact the utility companies
  3. Discuss bereavement options
  4. Complete the transfer process

Should You Keep the Utilities On?

The decision to keep utilities on or cancel them depends on several factors. First, consider the immediate plans for the property. 

Are you: 

  • Selling it? 
  • Moving in? 
  • Leaving it vacant? 

If you’re selling it or moving in, keeping utilities on is essential for lighting, climate control, and powering tools. Making upgrades and performing maintenance, such as preventing pipes from freezing in winter, also requires active utilities. However, if you’re leaving it vacant for an extended period or planning to sell it immediately, canceling services can save money. 

Ultimately, your specific situation and future plans for the property should guide this decision. Balance the costs of maintaining utilities against potential risks of shutting them off, like mold growth or security concerns. 

Who pays for the utilities if they’re left on?

The estate is typically responsible for paying existing utility bills incurred before death. However, ongoing services after death add complexity. If you inherit the house and continue using the utilities, you become responsible for future bills. 

It’s best to transfer the accounts into your name or cancel them promptly to avoid confusion and potential service interruptions. The executor of the estate should handle existing debts while you take on future expenses. If you’re also the executor, then you’ll need to handle both. 

Given the intricacies of estate law and your specific unique circumstances, it’s best to consult with a probate attorney

How To Transfer Utility Accounts After Someone Dies

1. Gather the necessary information

You’ll need several key pieces of information when transferring utilities to your name after inheriting a home. First, gather essential documents such as the death certificate and proof of executorship or administration of the estate. These establish your legal right to manage the accounts. 

You’ll also need to locate recent utility bills and account numbers for each service. This information is necessary for identifying and accessing the existing accounts. 

Additionally, prepare your own proof of identity (like a driver’s license) and proof of residence (such as the inherited property’s deed or mortgage document). Having these documents ready will streamline the transfer process and help you efficiently communicate with utility providers.

2. Contact the utility companies

Start by calling each provider’s customer service or bereavement department. Explain that you’re the executor or next-of-kin handling the estate and need to transfer the account. 

You’ll likely need to provide a copy of the death certificate and proof of your authority to manage the estate, as well.

This can be a lengthy process, so be patient and clear about your intention to continue or cancel the service. Ask about any outstanding balances and how to handle them, as well as any special procedures or documentation needed for the transfer process. Keep in mind that you may be required to open a new account in your name. 

Remember, each utility may have slightly different requirements, so be prepared to follow their specific instructions.

3. Discuss bereavement options

Many utility providers offer specific bereavement policies designed to ease the transition during this difficult time. 

These policies may include: 

  • Temporary bill freezes 
  • Waived late fees 
  • Extended payment plans for outstanding balances 

Some providers might offer dedicated bereavement support teams to guide you through the transfer process with empathy and efficiency. 

These policies can provide much-needed financial relief and reduce stress during an already challenging period. By inquiring about bereavement support, you may discover resources that simplify account transfers, potentially expediting the process and allowing you to focus on other important matters related to your parent’s estate.

4. Complete the transfer process

Expect to fill out several forms, including: 

  • New account applications 
  • Transfer request forms 
  • Authorization documents 

You’ll need to provide various required documentation, such as copies of the death certificate, proof of executorship, your ID, and proof of residence at the inherited property.

Be prepared to set up new payment methods for the accounts. This often involves providing your banking information for automatic payments or setting up online billing. Some utilities may require a deposit or credit check for new account holders, even in inheritance situations. 

Throughout this process, stay organized by keeping copies of all submitted forms and correspondence with the utility companies. Be patient, as the complete transfer process can take several weeks to finalize.

How Johnson, Murrell & Associates Can Help

Johnson, Murrell & Associates can handle the complex probate process for you, freeing you up to focus on important personal matters like managing utility accounts after a loved one’s death. Our experienced probate attorneys can guide you through all legal aspects of estate administration, including: 

  • Filing necessary court documents 
  • Paying debts and taxes
  • Distributing inheritances 

By taking on these time-consuming legal responsibilities, Johnson, Murrell & Associates enables you to attend to practical tasks such as notifying utility companies, closing or transferring accounts, and settling outstanding bills. 

Our comprehensive probate service allows families to deal with personal affairs and grief without the added stress of navigating complex legal procedures.

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When inheriting property, consider your plans for it when deciding about utilities. Keeping them on is crucial for selling, moving in, or maintenance, while canceling can save money if the property is vacant. The estate usually covers existing bills, but you’re responsible for future ones. Transfer accounts to your name or cancel them promptly. Consult a probate attorney for guidance on managing utilities and navigating legal complexities.


At Johnson, Murrell, & Associates, we understand that handling a loved one’s estate and bills after their passing is an emotional, stressful experience. Our job is to make your life easier, which means guiding you through the process so you understand what’s to come. To schedule a consultation, call us at 865-453-1091 or schedule an appointment.

Picture of Alex Johnson

Alex Johnson

Alex Johnson is a partner at Johnson, Murrell & Associates specializing in probate law. He is a University of Tennessee College of Law graduate, and his experience includes serving on the Leadership Tomorrow Advisory Board, the Sevierville Commons Association, and the Board of Directors for the United Way of Sevier County.